REPORTING & ROI

It's the perfect storm: distribution changes fragmenting content, supplier direct strategies luring travellers away from managed programmes, and digital natives struggling with corporate booking tools. What will it take to push managed programmes to a better future? BTN editors present our State of the Industry 2025 research asking the questions every travel manager wants answered. Travel manager takeaways from the survey will be discussed in the session immediately following this presentation.

Whether for regulatory compliance or to set benchmarks for carbon footprint reduction, reporting travel emissions is vital but extremely messy. With a confusing mixture of methodologies and standards in the marketplace, learn which options are best for you and how to block out the noise to focus on the numbers that really count.

Reducing your company's travel-related carbon footprint is a goal easier set than done. Yet sustainable travel pioneers are now out there with real success stories to share. Listen to them reveal how they made the difference, and the lessons you can apply to your own programme. Plus: travel sustainability is about more than carbon reduction. Find out how you can report on and mitigate other critical issues like water consumption, human rights and equal opportunities.

Consolidation, new distribution channels, disruptive competition ' a blizzard of change is sweeping across travel management companies as BTN Europe launches its Europe's Leading TMCs 2025 report. Through all this transformation are they keeping up with the evolving needs of their corporate clients? And how should travel managers stress-test the fitness of their existing TMC relationship or improve the way they look for a new one?