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AGENDA

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Our 2023 conference programme was jam-packed with invaluable content and knowledge sharing from business travel visionaries, disruptors, and innovators. Topics covered included sustainability, diversity, behavioural economics, traveller management and much much more.

 

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12:00
  1. Platinum Suite Room 7
    90 mins
    Pre-show Conference – Hosted Buyers Only - Registration and Networking Lunch   Hosted buyer pre-show conference silver sponsor:
13:30
  1. Platinum Suite Room 1
    20 mins
    Pre-show Conference – Hosted Buyers Only - Opening and Welcome Session
14:55
  1. Platinum Suite Room 1
    80 mins
    Pre-show Conference – Hosted Buyers Only: No one can help a travel manager like other travel managers. Join the ultimate peer-to-peer networking session as each buyer shares their biggest success of t ...
16:30
  1. Platinum Suite Room 1
    50 mins
    Pre-show Conference – Hosted Buyers Only: Travel management is full of assumptions about what is and isn’t the right way to do things. But are those received wisdoms correct, or do we need a re-think? ...
  2. Platinum Suite Room 5
    50 mins
    Pre-show Conference – Hosted Buyers Only: Maximising room revenue has become an increasingly sophisticated science for hotel providers, exerting a direct influence on how much guests pay, when contrac ...
19:00
  1. 180 mins
    Pre-show Conference – Hosted Buyers Only: Networking Dinner
    sponsors
09:00
  1. Platinum Suite Room 1
    75 mins
    Business Travel Show Europe’s inaugural General Session will feature a keynote address by British journalist, television presenter and a former correspondent for BBC News Jon Sopel, who will provide i ...
10:40
  1. Show Floor Theatre 1
    60 mins
    This heat for this year's Business Travel Innovation Faceoff sees 3Sixty, Travlr ID, TripKicks, and HQ go head to head as they present their cutting-edge products, technologies or service to the judgi ...

    Booking.com

  2. Show Floor Theatre 2
    40 mins
    Getting a travel programme off the ground or reinventing the current one? Join this session for a quick-start guide to the key facets of managed travel: from safety, policy, performance, risk, and mor ...
11:30
  1. Show Floor Theatre 2
    20 mins
    Generative AI is taking the travel industry by storm but is it travel-manager approved or is it going to disappoint, confuse, or even lie to your travellers? Learn how FCM’s history of investing, part ...
    FCM logo
12:00
  1. Show Floor Theatre 1
    20 mins
    Can you imagine a world where you will only require one channel to achieve everything?  Find out how you can empower the tech-savvy-travellers and bookers through consolidating proprietary technology ...
    ATPI
  2. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: Tough supply and demand dynamics coupled with rising sustainability and duty of care obligations all make ground transportation an increasingly challenging category for travel buye ...
  3. Platinum Suite Room 7
    50 mins
    Today’s travel management scene is teeming with youthful businesses offering digital innovations to upgrade your travel programme. But while the rewards for the customer can be great, so too are the r ...
  4. Platinum Suite Room 1
    60 mins
    Many buyers are trying to make their travel and meetings programmes more sustainable. But their path is blocked by multiple obstacles: non-standardised emissions reporting, poor online rail offerings, ...
  5. Show Floor Theatre 2
    40 mins
    Management information is central to every aspect of travel management, from identifying supplier negotiation opportunities to monitoring traveller compliance and tracking employees in the event of an ...
12:40
  1. Show Floor Theatre 1
    20 mins
    Join Samantha McKnight as she interviews Carsten Ostberg and Ray Rackham on some of the most frequently asked questions and problems corporates and TMCs are experiencing in today’s industry.  *This is ...
    CIBT
12:50
  1. Show Floor Theatre 2
    20 mins
    How can hotel data help us rethink the way we manage our programs? Do you know what percentage of hotel bookings are cancelled within a week of travel? Or how much value your corporate negotiated rate ...
    BCD travel
13:20
  1. Platinum Suite Room 7
    50 mins
    During the pandemic many companies limited trips to “business-critical only”. But in an era of climate emergency and soaring costs, shouldn’t essential travel always be the default setting? If so, how ...
  2. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: It may sound scarily cutting-edge but increasing numbers of travel managers are turning to robotic processes to automate routine tasks and buy themselves time to focus on strategic ...
  3. Show Floor Theatre 1
    40 mins
    Can your duty of care program keep up with your changing workforce? You’re being asked to keep your travellers safe but also ensure they all feel protected, informed, and productive. Ticking a duty of ...
    SAP Concur logo
  4. Show Floor Theatre 2
    40 mins
    If your employees travel for business of any kind, you need to ensure their safety and communicate what to do in an emergency. However, duty of care is not just about crises and major world events – i ...
  5. Platinum Suite Room 1
    60 mins
    Whether it’s your travel management company, hotel front desks or even your own travel team, personnel shortages are rife. How can you avoid service disruption right now and, looking further ahead, wh ...
14:30
  1. Platinum Suite Room 1
    60 mins
    A quantum leap in artificial intelligence is rewriting everything – literally in many cases – and corporate travel is no exception to this overnight business and social transformation. Our visionary p ...
  2. Show Floor Theatre 2
    40 mins
    Increasing numbers of busineses are coordinating management of their travel needs across borders. That creates fantastic opportunities for savings, process efficiencies and compliance optimisation – b ...
  3. Platinum Suite Room 7
    50 mins
    Hosted Buyers Only: Want some advice from other travel managers about how to get the best out of your TMC? Whether it’s contracting, pricing, service levels, reporting, technology or anything else, th ...
  4. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: We all know there’s no better way to cut travel emissions than not travelling in the first place. But when business trips do go ahead what is the most sustainable way to compensate ...
15:40
  1. Show Floor Theatre 2
    40 mins
    TMCs and hotel booking agencies streamline the booking process and help you gain control and visibility of your entire travel spend. But with hundreds of service providers to choose from, how do your ...
  2. Platinum Suite Room 1
    60 mins
    With carriers increasingly stripping prime fares out of GDSs, the gap between what travellers can buy on airlines’ own websites and through the corporate environment risks becoming dangerously wide. L ...
  3. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: Digitalisation is transforming the options you have when it comes to figuring out the best way to pay for travel. Discover the digital technologies you should consider both for pre ...
  4. Platinum Suite Room 7
    50 mins
    Meetings is a seller’s market right now, with hotels and other suppliers calling many of the shots on price, timing, terms and conditions. What are the smart moves meetings buyers can deploy to rebala ...
09:45
  1. Show Floor Theatre 1
    40 mins
    War of talent, Sustainability, rising ADR, shift to automation and personalization pose a risk to travel programs as travelers seek solutions outside the legacy systems of managed channel. But where t ...
    HRS Logo
  2. Platinum Suite Room 1
    60 mins
    Nearly all travel buyers continue to rely on a TMC – yet tensions persist. With current stresses including labour shortages and gaps in content offering, are TMCs evolving to meet clients’ needs? Or w ...
  3. Show Floor Theatre 2
    40 mins
    The biggest companies invest hundreds of millions of pounds each year in sending their people around the globe. It’s a travel manager’s job to spend that money wisely while also keeping their travelle ...
10:25
  1. Show Floor Theatre 2
    60 mins
    Exclusively for students: A tour of the Business Travel Show Europe exhibition hall, including such attractions as the BTN Group Start Up Zone, the Business Travel Technology Zone, and the Sustainabil ...
11:00
  1. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: Airline schedules are finally stabilising after the coronavirus years, and you now have enough months of reliable data to forge possibly your first carrier deals of the 2020s. But ...
  2. Platinum Suite Room 7
    50 mins
    Making sure travellers are in good shape physically and emotionally is the right thing to do morally, reputationally and even financially – and yet too often this topic is totally overlooked. Come awa ...
  3. Platinum Suite Room 1
    60 mins
    Three years after Covid it’s clear that working practices have been reshaped permanently, including remote work, talent shortages, socially and environmentally conscious employees, and new risk factor ...
  4. Show Floor Theatre 2
    40 mins
    There are many online booking and expense management tools to choose from. Which one is right for you? And once you’ve chosen the best technology for your company, what then? We walk you through the s ...
  5. Show Floor Theatre 1
    20 mins
    The needs of today’s business traveler are evolving. Learn more about the key trends shaping the global state of business travel payment – and strategies for shaping a T&E program strategy that optimi ...
    Mastercard logo
12:20
  1. Platinum Suite Room 7
    50 mins
    Progressive travel managers are beginning to break down the package of services and technologies traditionally provided by their travel management company and rebuild them as a series of microservices ...
  2. Platinum Suite Room 1
    60 mins
    Whether Science Based Targets or other initiatives, companies committing to reduce their carbon footprint, including from business travel, is now the norm rather than the exception. This session provi ...
  3. Show Floor Theatre 2
    40 mins
    A well-crafted policy is at the heart of any successful corporate travel programme. But what goes into that policy can vary massively depending on your company’s goals, supplier network and culture. L ...
  4. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: Getting the best price for a hotel l room no longer stops once the reservation is made. With dynamic rates continuing to keep how much you pay fluid, and hotels often reducing pric ...
13:40
  1. Platinum Suite Room 1
    60 mins
    How are the big economic and sector-specific trends likely to influence air, hotel and car rental/round transportation buying over the year ahead? Don’t miss our ever-popular crystal ball session that ...
  2. Show Floor Theatre 1
    60 mins
    Judges provide commentary on the presentations by the six contestants in the 2023 Business Travel Innovation Faceoff and name the Business Travel Innovator Award winner.
    Bokking.com logo
  3. Platinum Suite Room 5
    50 mins
    Hosted Buyers Only: Travelling for work between the EU and UK has become much more complicated, with increasing reports of travellers failing to obtain work permits or being turned back at borders. La ...
  4. Platinum Suite Room 7
    50 mins
    Hosted Buyers Only: Travel managers are finding their roles changing rapidly to straddle multiple disciplines including procurement, finance, HR, operations and risk to name but a few. But how can you ...
  5. Show Floor Theatre 2
    40 mins
    Companies often spend as much, or even more on meetings as they do on regular business travel, yet they find it much harder to get their arms around this often well-hidden major cost. Learn what you c ...
15:00
  1. Show Floor Theatre 1
    50 mins
    Business travel is a multibillion-pound industry that’s fast-paced and vital to the world’s economy. But how do you start if you want to join this vibrant sector with opportunities for every kind of t ...
  2. Show Floor Theatre 2
    40 mins
    How can you provide an easy way for your travellers to pay for their trip while maintaining all-important control and generating the best possible data? With more options than ever to choose from toda ...

Northstar