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Official Supplier Services - Pavilion


Official Supplier Services

From parking through to graphics and hospitality here you will find all the information on the supporting services you may need. 

Catering, mains connections (electrics, water, waste etc) and fork lift services must be contracted with the venue or our partner suppliers listed here.

To ensure maximum onsite support, we recommend choosing our preferred suppliers for all your services. 

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Car Parking

Parking costs £20 in the multi storey car park, for up to 24 hours and is available for cars, transit vans and minibuses up to 3.5T. 

Please see here for further details. 

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Catering & Hospitality


  • Final numbers and increases – Friday 7th June 2024
  • 100% pre-payment due – Monday 10th June 2024

ExCeL London Hospitality (ELH)  is the exclusive venue catering partner for all hospitality and stand catering at ExCeL London.  

Exhibitor stand catering is a drop and go service only

Choose from our wide selection of food and beverages including morning pastries, sandwich platters and a variety of drinks for all day refreshments and evening receptions. We also provide equipment such as high quality self-service coffee machines, water coolers and essentials such as disposable glassware and cutlery. This is a drop & go, self-service suitable for exhibitors wishing to provide ‘on the go’ catering for their stand visitors and staff.

This service is not available for meeting rooms outside of the exhibition halls or anywhere else in the venue.

Prices and ordering are available via the website

If you wish to have catering in a meeting room, away from the exhibition hall or would like staff to service your catering, please contact ExCel London Hospitality directly 

  • 020 7069 4126 (09:00 - 17:30)

Tea, coffee and water machines

We provide equipment such as high quality self-service coffee machines and water coolers full information including prices is available via the website.

Please note:

In order to comply with venue policy and to ensure that all health and safety procedures are successfully complied with, third party catering of any kind will not be allowed. Any food or beverage must be purchased from the venue’s exclusive catering partner ExCeL London Hospitality.


  • 020 7069 4126 (09:00 - 17:30)

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Cleaning & Waste Disposal

Providing your stand is left accessible there will be an overnight clean on Tuesday and Wednesday evenings. If you wish to organise additional cleaning please complete the order form here

Waste disposal - Plan ahead and pre-order a waste disposal service for building materials and general rubbish that you may be unable to take away from site in your vehicle.

Please remember that any waste left on site will incur a surcharge for removal. Complete the order form here or contact to book waste disposal services.

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ILS is the official logisitics partner for the show. They can assist with receiving deliveries and ensuring they are delivered safely to you on your stand.  You can contact them here using the password BTS24

 For all the information on delivering to the show and your stand please check here.

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As an exhibitor you must be insured for Public Liability to a minimum level of £2,000,000. If you do not currently have Public Liability Insurance, this can be obtained for the event from Hiscox (if based within the UK). International exhibitors will need to source insurance from a provider within their own country.

Please ensure that you have a copy of your policy documents with you, onsite at the event. Failure to comply will be at your own risk. 

Please send a copy of your insurance to the Organiser

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Internet Connectivity

There is a free, unsupported public access wifi network at ExCeL London. At busier times, this network may run slowly.

If  a reliable internet connection is key to the success of your exhibition choose one of Excel's secure and reliable Internet connections for your stand. The network supports 5ghz Wi-Fi services for 1,000s of devices to use concurrently or use hardwired connections for faster connections.

To organise a dedicated, hardwire connection for your stand please complete the order form here.

Review the FAQ's for internet connection at the venue here

If you have any further questions please contact them

+44 (0) 207 069 4400

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Venue Room Hire

ExCeL London is host to over 40 Gallery Meeting Rooms available for hire during the show. If you require additional meeting space during the show, please enquire with the ExCeL London team to discuss room availability and options. Room rates start at £800 for half a day and £1,500 for a full day. 

+44 (0)20 7069 4602

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Visit Connect Scanning App

The Visit Connect Scanning App is the mobile companion to the Visit Exhibitor portal. It is the best and easiest way to collect leads at the show, by using any smartphone or tablet. 

The cost of the unlimited scanning app licence is £300 + VAT

The app will be available to purchase via your e-zone.

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