Our virtual event platform Swapcard offers you the opportunity to showcase your products and expertise to prospects and existing customers at the show through the event app and online. 

Swapcard is a user friendly and efficient platform, ensuring you are well supported throughout the event to ensure your exhibitor journey runs as smoothly as possible. 

Swapcard will be where you can text and video chat with buyers, arrange meetings with hosted buyers and watch the online conference content. 

For those buyers who are unable to make it to the live event, they will be able to attend Business Travel Show Europe virtually and meet exhibitors, see the conference and network all via Swapcard!

All the stand staff that have been registered via the e-zone will get a login email from Swapcard on Tuesday 31 May.


Swapcard FAQ's

When will I get access to Swapcard?

All the stand staff that have been registered via the e-zone will get a login email from Swapcard on Tuesday 31 May.

Is there an app version available?

The Business Travel Show Europe app will be launched closer to the show. All exhibitors will receive an email with download links when the app is available for download.

What are the appointment time slots, and how long is each appointment?

The appointment slots are on 29 June between 09.50 and 17.30 and on 30 June between 9.50 and 16.50. Each appointment slot is 20 mins long.

Can a meeting location be changed?

Hosted buyers can only book on stand arrangements..

How to filter the attendee list?

Under the “Attendee" tab, you’ll see all the visible attendees that are on Swapcard. On the left-hand side, you will be able to filter the list by badge type, product and services interested in, primary activity and geographic responsibility.

How do I make a connection and arrange a meeting?

This is a buyer-led system; buyers have the power to make appointments with the exhibitors. Once you have identified a buyer you would like to meet, click on their profile to see their information and send them a connection request. If the buyer accepts, you can chat with them and arrange a meeting that the buyer then books. The buyer can either make an appointment with you directly or via your exhibitor listing. Both ways feed into the diary for your stand. Meetings made via the exhibitor listing will need to be allocated to a staff member.

How many diaries does my stand have, and how do I add more?

Each stand is set up, as standard, to take three in-person appointments. You can add more diaries by contacting hosted@businesstravelshoweurope.com.

Remember: All your stand staff must be registered via the ezone. Ensure your team gets access to Swapcard on 31 May; make sure you register them by 5pm BST on 1 June.

Once your team have been added to Swapcard, the stand manager will also need to add them to the stand. Simply click on your stand, select "Your Team", and press the "ADD A MEMBER" button on the right-hand side of the screen. You'll need to enter the same email address used to register them via the ezone. It can take up to an hour for registrations to appear in Swapcard. 

Diary add-ons

Make the new diary system work for you

We have two add-ons available to give you valuable access to the hosted buyers at Business Travel Show Europe.

Early access to the hosted buyer diary

Get early access to the hosted buyer diary on Swapcard to get ahead of the competition and start making connections with hosted buyers ahead of the show.

Hosted buyers get access to their diary on Thursday 28 April, exhibitors will get access on Tuesday 31 May. With early access, you and your team can get access on Wednesday 18 May.

The Meetings Show hosted buyer diary

Co-locating with The Meetings Show means that you’ll have access to not just the travel buyers but to the meeting and events planners too.

The Meetings Show also runs a hosted buyer programme for key events planners, and if you would like access to these buyers, you should consider buying access to this show diary too, which you can then run simultaneously alongside the Business Travel Show Europe diary.

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