Swapcard

Swapcard is the official show app and online meetings diary where you can arrange 1-2-1 appointments with buyers/hosted buyers.

To give your staff access to Swapcard, you must first ensure that you have registered them. Do this by heading to the 'Stand Staff Badges' page which can be located on the left-hand menu.

Access Swapcard

Your login details will come from noreply@swapcard.com

Is there an app version available?

Yes, the app is available to download here

Is there a guide to Swapcard that I can download

This handy guide explains the tools in your Swapcard

What are the appointment time slots, and how long is each appointment?

The appointment slots are on 28 June between 09.50 and 17.30 and on 29 June between 9.50 and 16.50. Each appointment slot is 20 mins long.

Can a meeting location be changed?

Once booked it cannot. To change the location you will need to cancel the appointment and rebook. Hosted buyers can only book on stand arrangements.

How to filter the attendee list?

Under the “Attendee" tab, you’ll see all the visible buyers that are on Swapcard. On the left-hand side, you will be able to filter the list by badge type, product and services interested in, primary activity and geographic responsibility.

How do I make a connection and arrange a meeting?

This is a buyer-led system; hosted buyers have the power to make appointments with the exhibitors. Once you have identified a hosted buyer you would like to meet, click on their profile to see their information and send them a connection request. If the buyer accepts, you can chat with them and arrange a meeting that the buyer then books. The hosted buyers can either make an appointment with you directly or via your exhibitor listing. Both ways feed into the diary for your stand. Meetings made via the exhibitor listing will need to be allocated to a staff member.

How many diaries does my stand have, and how do I add more?

Each stand is set up, as standard, to take three in-person appointments. You can add more diaries by contacting hosted@businesstravelshoweurope.com.