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AI in action – How travel managers are using artificial intelligence

25 Jun 2025
Knowledge Arena
Expense Management Travel procurement Business Travellers Travel Technology
From trip personalisation to expense policing and enhanced reporting, artificial intelligence is starting to drive innovation in managed travel. Our panel of travel managers and tech visionaries highlight how AI is being used today and the even bigger transformations that lie ahead.
Moderator
Elizabeth West, Editorial Director - The BTN Group
Panelists
Adrian Lopez, Head of AI - Flight Centre Travel Group
Keesup Choe, CEO - PredictX
Mário Pires, Head of Digital Travel Experience - Nokia
Ian Spearing, Director of Travel - Arcadis
Lenny Hornsby, Travel & Travel Technology Manager - Deloitte

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