Karen has over 25 years of experience in the travel industry with 11 years at CTM. As Head of Account Management, she possesses extensive expertise in Travel Management, ensuring exceptional service delivery and strategic client partnerships. Karen’s career journey began with Rail Europe before transitioning into the airline industry and later managing a leisure travel agency. With a diverse background spanning consultancy, sales, and account management, Karen brings a wealth of industry knowledge her passion for delivering tailored solutions and fostering strong relationships continues to drive success for CTM and its clients.