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Onsite COVID-19 Protocol

Please note: This page will be updated regularly as we receive new information.

We take the health and safety of all attendees to our events seriously and in light of COVID-19, we have spent even more time ensuring we do everything necessary in this important area.

We will continue to follow the guidance of the UK Government and are working closely with our venue, ExCeL.

As with any other event in the UK please be respectful of other people and do not attend if:

  • You feel unwell, including a high temperature, new continuous cough and a loss of, or change to, your sense of smell or taste
  • You are isolating or have been asked to by a government test and trace service
  • You have been in close contact with anyone who has COVID-19 or anyone who has been showing symptoms

Onsite COVID-19 Protocol:

  • All attendees to Business Travel Show Europe  will be expected, on arrival, to demonstrate ONE of the following:
    • A negative lateral flow test taken within 48 hours of the event, demonstrated via your NHS COVID Pass on the NHS App or equivalent.
    • Full vaccination (first and second dose), and with the second dose administered at least 14 days before the event, demonstrated via your NHS COVID pass on the NHS App or equivalent.
      NOTE: without one of the above, you will not be admitted into the event.
  • It is important all attendees print their badge and bring it with them to the event to avoid crowds forming in the registration area. Badges will be emailed one week out from the show.
  • The event will run a traffic light system that allows attendees to signify how comfortable they are with social mixing. Green, Yellow and Red stickers will be provided for badges to signal levels of comfort (Green = comfortable to mix, Yellow = Comfortable with some mixing but no physical contact like shaking hands, Red = not comfortable with social contact & please keep your distance).
  • Face coverings are optional for attendees, although we encourage their use whilst walking around the event, in the boulevard or in a crowded area.
  • Hand sanitiser will be provided at key locations around the event
  • Attendees will be reminded of the hygiene requirements on signage around the event including washing hands and other measures to avoid spreading germs.
  • The venue will be conducting deep cleaning measures throughout the event with increased frequency.
  • We have looked to avoid crowded areas and queuing as much as possible throughout the event and have encouraged all attendees to attend with their badge to avoid being in the registration area longer than is necessary.
  • If a person does present with COVID symptoms at one of our events, we have plans in place to protect them and others from the risk of transmission. We would ask that all attendees follow the government guidance with the onset of any COVID symptoms and where there may be a requirement to wait for appropriate transport you should make yourself known to staff who will be able to make arrangements for your safety and that of others whilst you are at the event.

Essential Info

What are the show’s opening hours?

Thursday 30 September 2021: 9.30-17.30
Friday 1 October 2021: 09.30-17.00

Business Travel Show Europe is located within Halls S6 and S7.

Access for exhibiting staff to the halls is from 08.00 on each day.

Where is it?

Business Travel Show Europe is located within Halls S6 and S7.

ExCeL London
Royal Victoria Dock
1 Western Gateway
Royal Docks
London
E16 1XL

What is Business Travel Show Europe and who is it for?

Business Travel Show Europe is the leading trade for travel managers, buyers and bookers and takes place annually in London, UK. The event is open to business travel professionals from SMEs to global companies, and this year will showcase 125 key travel suppliers. Visitors can choose to attend in person at ExCeL London, or if unable to make it, experience the event online.

Do you have an admission policy?

Business Travel Show Europe is a free-to-attend trade event for corporate travel professionals.

Visitors who pre-register and/or attend, either in-person or virtually, should be involved in or have a job role specific to the travel industry.

This is a trade-only event; persons under the age of 16 will not be admitted into the show.

By attending/logging on, visitors agree not to participate in any canvassing, leafleting or digital promotion via chat rooms or through message requests. Failure to adhere to this could result in being asked to leave the show and/or access to the virtual platform being suspended. 

Visitors agreeing to have their badge scanned by exhibitors or in conference sessions agree to receive communications from these exhibitors. Visitors attending a virtual sponsored session agree to receive communication from those sponsors. 

Official show photographers and film crew will be taking photographs and video. The Organisers shall be entitled to use such show material, which may include photographs and video of visitors and exhibitors, for the promotion of future events.

Industry press will be issued with a press badge once vetted. The Organisers reserve the right to determine who is issued with a press badge. The Organisers also reserve the right to refuse admission, exclude or remove anyone from Business Travel Show.

As an event, we take the safety of our attendees seriously and with regards to Covid-19 we will work closely with the venue to ensure adequate measures are in place in order to follow Government guidelines. However, closer to the event the Organisers may decide to include other criteria for the safety of visitor and exhibitors, and if this is the case, we will communicate this to registrants in advance. 

It is important that all attendees take proper precautions regarding Covid-19 and follow Government guidelines about symptoms before looking to attend in person. At the event, it is important that everyone takes responsibility for themselves, ensuring they keep physical contact to a minimum (shaking hands is no longer mandatory!), being mindful of other attendees and adhering to a strict hygiene regime.

To ensure the continued safety of attendees, exhibitors and staff, upon arrival, attendees must demonstrate their COVID status in the form of ONE of the following:

  • A negative lateral flow test taken within 48 hours of the event, demonstrated via your NHS COVID Pass on the NHS App or equivalent.
  • Full vaccination (first and second dose), and with the second dose administered at least 14 days before the event, demonstrated via your NHS COVID pass on the NHS App or equivalent.

The wearing of face coverings at the Business Travel Show Europe is optional while moving around the venue. 

Correct as of Tuesday 14 September 2021. Subject to change in line with UK Government announcements and restrictions. 

Click here for more information on our current COVID safety measure.

By registering for Business Travel Show Europe, you agree to the admissions policy outlined.

Is the venue accessible?

ExCeL London is an accessible venue, for further information please click here.

How do I register for the show?

To register for Business Travel Show Europe please click here.

How will I receive my entry badge?

Your entry badge will be sent by email on 22 September. If you haven’t received this by 24 September let us know by emailing hellomarketing@ntmllc.com and we will resend it to you.

It is important you print your badge and bring it with you to the event to avoid crowds forming in the registration area.

Virtual visitors would have been sent logins for the virtual platform Swapcard (date TBC). If you haven’t received your login contact us by emailing hellomarketing@ntmllc.com and we will resend it to you.

What are your COVID-19 precaution measures?

Updated on: 13 September

Please note: This page will be updated regularly as we receive new information.

We take the health and safety of all attendees to our events seriously and in light of COVID-19, we have spent even more time ensuring we do everything necessary in this important area.

We will follow the guidance of the UK Government and are working closely with our venue, ExCeL.

Onsite COVID-19 Protocol:

  • All attendees to Business Travel Show Europe will be expected, on arrival, to demonstrate ONE of the following:
    • A negative lateral flow test taken within 48 hours of the event, demonstrated via your NHS COVID Pass on the NHS App or equivalent.
    • Full vaccination (first and second dose), and with the second dose administered at least 14 days before the event, demonstrated via your NHS COVID pass on the NHS App or equivalent.
      NOTE: without one of the above, you will not be admitted into the event.
  • The event will run a traffic light system that allows attendees to signify how comfortable they are with social mixing. Green, Blue and Red stickers will be provided for badges to signal levels of comfort (Green = comfortable to mix, Blue = Comfortable with some mixing but no physical contact like shaking hands, Red = not comfortable with social contact & please keep your distance).
  • Face coverings are optional for attendees, although we encourage their use whilst walking around the event, in the boulevard or in a crowded area.
  • Hand sanitiser will be provided at key locations around the event
  • Attendees will be reminded of the hygiene requirements on signage around the event including washing hands and other measures to avoid spreading germs.
  • The venue will be conducting deep cleaning measures throughout the event with increased frequency.
  • We have looked to avoid crowded areas and queuing as much as possible throughout the event and have encouraged all attendees to attend with their badge to avoid being in the registration area longer than is necessary.
  • If a person does present with COVID symptoms at one of our events, we have plans in place to protect them and others from the risk of transmission. We would ask that all attendees follow the government guidance with the onset of any COVID symptoms and where there may be a requirement to wait for appropriate transport you should make yourself known to staff who will be able to make arrangements for your safety and that of others whilst you are at the event.

Do you have a cloakroom?

There are two cloakrooms available for use at ExCeL London.  One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0.

The fee is £1 per item for coats and luggage - please be aware ExCeL London cannot store cameras, laptop equipment or any other electronic devices.

Where can I buy food and drink during the show?

ExCeL London offers its visitors over 20 on-site food and drink options selling a wide variety of cuisines and drinks etc.. (please note that ExCeL is a cash-free venue and all eateries are card only).

If you prefer to, you can of course bring your own lunch with you to eat on site.

You can bring water bottles and there will be water fountains around the venue where you can refill. All the catering outlets will fill up any reusable water bottles with tap water free of charge and we encourage you to bring a reusable coffee cup as well.

Is there an event app?

Yes, there is an event app that will be available for download from the Apple and Android stores shortly.

Please note: as part of our sustainability promise we will not be printing a show guide for this event and are looking to reduce literature at the event.

Getting To The Show

London Underground, Overground and DLR

London Underground

The Jubilee Line and the DLR are the quickest routes to ExCeL London. 

Alight at Canning Town on the Jubilee Line and change onto a Beckton-bound DLR train for the quick two-stop journey to ExCeL: Custom House for ExCeL (for the west entrance) or Prince Regent for ExCeL (for the east entrance or the ICC London).

London Overground

The DLR and Jubilee Line can be connected from multiple Overground lines such as Stratford, Canada Water, and Shadwell. It’s also possible to join the Overground and travel to ExCeL London from Euston station. 

DLR

Custom House and Prince Regent, are on the ExCeL London campus.  leaving you with less than a two minute’s walk to the entrance.

Alight at Custom House for the west entrance and Prince Regent for the east entrance and ICC London.

All DLR services towards Beckton/Gallions Reach will stop at Custom House and Prince Regent.
 

Click here to access TFL Journey Planner

National Rail

Journey times to ExCeL London:

Charing Cross                                                   27 mins

Euston                                                               32 mins

King’s Cross / St Pancras Int                     32 mins

Liverpool Street                                             26 mins

London Bridge                                                16 mins

Marylebone                                                      31 mins

Moorgate                                                          26 mins

Paddington                                                      32 mins

Victoria                                                             40 mins

Waterloo                                                                        17 min
 

 

 

 

 

 

Click here to access the National Rail Journey Planner
 

 

Driving To ExCeL London

If you’re arriving via the M11, the North Circular (A406) or the A13, as you get closer to ExCeL you’ll pick up signs for Royal Docks, City Airport and ExCeL London.

If using a Sat Nav please enter the postcodes below.

E16 1XL - If you are travelling from the west to ExCeL from Blackwall Tunnel, Limehouse Link, A12 or central London. 

E16 1FR - If you are travelling from the east to ExCeL from the M11, A13 or into London from the east.

E16 1AL - If you are using the Royal Victoria Car Park (MSCP) — approximately a 5-minute walk from the venue.

Parking costs £20 for up to 24 hours and the car park is located directly beneath the venue. 

River and Cable Car

Travelling By Boat

When travelling to ExCeL London, alight at the all-new Royal Wharf Pier.  It takes just over 20 minutes to walk through Britannia Village and over the Royal Victoria dock footbridge to ExCeL’s west entrance.

Emirates Airline Cable Car

All exhibitors and visitors to shows at ExCeL can use the cable car for just £2.50 single fare - to redeem this exclusive discount, all you need to do is show a confirmation email/ticket etc - something that indicates that you are attending an ExCeL event - to the staff at the Emirates Airline terminals.

Journey Time - A cabin arrives every 30 seconds and flights last approximately 10 minutes (except during peak commuter times when it runs a bit quicker).

Food and Drink

ExCeL London offers its visitors over 20 on-site food and drink options selling a wide variety of cuisines and drinks etc.. (please note that ExCeL is a cash-free venue and all eateries are card only).

If you prefer to, you can of course bring your own lunch with you to eat on site.

You can bring water bottles and there will be water fountains around the venue where you can refill. All the catering outlets will fill up any reusable water bottles with tap water free of charge and we encourage you to bring a reusable coffee cup as well.

FAQ's

Will there be WiFi?

ExCeL London has free, fast WiFi which is suitable for browsing, social media, and email. When you arrive at the venue, you just need to sign in to '_ExCeL FREE Wi-Fi' using standard log in, or via LinkedIn, Facebook, or Twitter.

How many suppliers are there at this years show?

125 companies will be exhibiting at this year's Business Travel Show Europe. Click here to view our exhibitor list.

Who is speaking at this years show?

Click here to view this year's shows speaker list.

Will there be any cloakrooms I can use?

There are two cloakrooms available for use at ExCeL London.  One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0.

The fee is £1 per item for coats and luggage - please be aware ExCeL London cannot store cameras, laptop equipment or any other electronic devices.

If I register virtually, can I change it to attend live?

Yes, ff you would like to change your attendance option to in-person at ExCeL please email hellomarketing@ntmllc.com.

Do I need a COVID test to attend the show?

All attendees to Business Travel Show Europe / The Meetings Show will be expected, on arrival, to demonstrate ONE of the following:

  • A negative lateral flow test taken within 48 hours of the event, demonstrated via your NHS COVID Pass on the NHS App or equivalent.
  • Full vaccination (first and second dose), and with the second dose administered at least 14 days before the event, demonstrated via your NHS COVID pass on the NHS App or equivalent.

NOTE: without one of the above, you will not be admitted into the event.

Can I bring my children to the in-person show with me?

As a business trade-only event, under 16s are not permitted into the show.

Are there cash machines at ExCel?

There are two Note ATMs near the west entrance of the venue by Costa and Panini Pronto, and another Note ATM in the centre of the boulevard between entrances S6 and N6. There are a Barclays and a Note ATM located on level 0 between N4 and S4. Should the in-venue ATMs run out of cash, there is also an ATM nearby at the Tesco Express.


If you have any further questions about the show,
click here to contact us

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Sponsors and Partners

 

 

Northstar