As Senior Director of Client Relationship Management for Advito, Shelley oversees engagements with clients and prospects that help deliver ROI and optimize travel programs. As well as fostering long-term relationships, Shelley develops new business opportunities across EMEA, APAC and North America. Shelley has direct client management experience, having worked as a Managing Consultant in Advito’s successful Traveller Engagement practice before moving to her current role. Prior to joining Advito, Shelley spent 20 years working in destination, leisure and retail marketing and sales roles. As a result, she brings a unique perspective of consumer and retail thinking to the world of corporate travel. She studied Business and Social Sciences with the Open University and Marketing with the Chartered Institute of Marketing.