Before we open the doors to Business Travel Show Europe on 28 June there are some important things you'll find useful to know before you join us...

Setting up your Swapcard profile

Want to start planning your day at Business Travel Show Europe, connecting with your industry peers and bookmarking the exhibitors you want to meet on-site? Here's our step-by-step guide on how to kick-start your networking opportunities:


Log into Swapcard

Keep your eyes on your inbox for your Swapcard access email (this will be sent from The button in the email will take you to the Swapcard platform and will prompt you to create a password for your account.


Complete your Swapcard profile

Add your profile picture, bio, social media links to your Swapcard profile. This is the easiest and simplest way to help other attendees find and connect with you before and during the event.


Make yourself visible

If you decided to opt-out of the networking, you won't be visible to others on meaning your networking opportunities will be limited. You can change this at any time by making yourself visible via your Swapcard profile.




Connect with exhibitors and attendees

Search for the exhibitors and attendees you'd like to connect with prior to the show.  Simply send them a connection request via their profile -  We encourage you to write a message before sending your connection request to introduce yourself and explain the reason for your request. 


Set up meetings with your new connections

You can use the app to set up meetings with attendees or exhibitors. There is plenty of space to meet during your time at Business Travel Show Europe.



Build your own personal agenda

Browse the agenda via Swapcard and bookmark the sessions you want to attend using the calendar icon. You can view and amend your agenda via the 'My Event tab'.


Want to find out more about Swapcard?

Check out our FAQ guide which explains everything you need to know about using the app before and during the show.


Your time at Business Travel Show Europe

Food and Drink Options

ExCeL London offers its visitors over 20 on-site food and drink options selling a wide variety of cuisines and drinks etc.. (please note that ExCeL is a cash-free venue and all eateries are card only).

We have 2 onsite cafés at this year's show, giving you the opportunity to catch up with old colleagues and new connections as you take a break from the busy show floor.

  • Business Travel Show Europe Café sponsored by American Express GBT
  • Business Travel Show Europe Café

If you prefer to, you can of course bring your own lunch with you to eat on site.

You can bring water bottles and there will be water fountains around the venue where you can refill. All the catering outlets will fill up any reusable water bottles with tap water free of charge and we encourage you to bring a reusable coffee cup as well.

Top tips

What to wear

Whilst we don't have an official dress code we suggest business casual  - dress as you feel comfortable.

Wear comfy shoes

You’ll also do a surprising amount of walking at Business Travel Show Europe. Between leaving your accommodation, walking between sessions and attending networking events, you may well be on your feet all day. Make sure you wear shoes which are comfortable and won't cause you pain.

Don't forget your business cards

You’re at Business Travel Show Europe to learn AND network, so challenge yourself to connect with at least three new people every day.

Stay hydrated

Whilst at the show it's important that you take some time to rest and remember to stay hydrated throughout the day. You'll find plenty of seating areas inside the show as well as locations to top up your water bottle throughout the day.


Check our our handy FAQ section to find the answers to the most popular questions we're asked each year.

Will there be WiFi?

ExCeL London has free, fast WiFi which is suitable for browsing, social media, and email. When you arrive at the venue, you just need to sign in to '_ExCeL FREE Wi-Fi' using standard log in, or via LinkedIn, Facebook, or Twitter

Can I bring my children to the show with me?

As a business trade-only event, under 16s are not permitted into the show

Will there be any cloakrooms I can use?

There are two cloakrooms available for use at ExCeL London.  One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0.

The fee is £1 per item for coats and luggage - please be aware ExCeL London cannot store cameras, laptop equipment or any other electronic devices.

Will there be a show guide?

We will not be providing a show guide at the event, there will be fold out maps available to view the floor plan and exhibitor

Are there cash machines at ExCel?

There are two Note ATMs near the west entrance of the venue by Costa and Panini Pronto, and another Note ATM in the centre of the boulevard between entrances S6 and N6. There are a Barclays and a Note ATM located on level 0 between N4 and S4. Should the in-venue ATMs run out of cash, there is also an ATM nearby at the Tesco Express.

Is there an event app?

Yes, there will be an event app which will be available for download from Apple and Android stores. 

Please note: as part of our sustainability promise we will not be printing a show guide for this event and are looking to reduce literature at the event.

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