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Umbrella Profiles
Umbrella Profiles is a globally leading traveller profile management solution designed for Travel Management Companies (TMCs) and corporate travel departments. The platform centralizes, synchronizes, and automates traveller and company profile data across a wide range of booking, HR, CRM, and reservation systems in real time.
Built for the complexity of modern corporate travel, Umbrella Profiles eliminates the need for manual profile maintenance across multiple systems. Traveller data is automatically synchronized between more than 20 connected platforms, including GDSs, online booking tools, HR systems, hotel, rail, and CRM solutions. This ensures consistent, up-to-date, and GDPR-compliant profile data throughout the entire travel ecosystem.
The platform is particularly valuable for organizations operating in fragmented system landscapes. By serving as a central profile repository, Umbrella Profiles reduces administrative effort, minimizes errors, and significantly improves operational efficiency. Automated HR feeds allow employee data from systems such as Workday or SAP SuccessFactors to create, update, or delete traveller profiles automatically across all connected booking systems.
Umbrella Profiles also provides extensive customization and automation capabilities. Companies can define custom fields, tailor workflows, configure mappings, implement white-label branding, and integrate APIs or Single Sign-On solutions. Real-time synchronization and scalable automation support seamless onboarding processes and highly flexible implementations for both agencies and corporations.
Security and compliance are core components of the platform. Umbrella Profiles is GDPR compliant and PCI/DSS certified, with secure hosting infrastructure located in Zurich, Switzerland, and Oregon, USA. Traveller profiles can be managed securely by agencies, corporations, or travellers themselves through role-based access and self-service functionality.
Today, Umbrella Profiles manages millions of traveller profiles worldwide and is trusted by travel management companies and corporations across more than 100 countries. Its combination of real-time synchronization, automation, compliance, and system flexibility makes it a critical infrastructure component for modern corporate travel operations.
