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DIY travel management – Is it time to unbundle your programme into microservices?

Thursday 29 June 2023
Air & ground transport , My career, organisation and team , Technology & data management , TMCs, payment and service providers
Progressive travel managers are beginning to break down the package of services and technologies traditionally provided by their travel management company and rebuild them as a series of microservices – some still sourced through the TMC but others directly with the relevant providers instead. Is it time to introduce this new way of thinking into your company and, if so, how do you build the strategy around it?
Carol Randall, Senior Vice President UK/EMEA - Partnership Travel Consulting

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