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2023 CONFERENCE PROGRAMME

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Breaking New Ground: Unveiling a new Digital Innovation with an Exclusive FCM Showcase

28 Jun 2023
Show Floor Theatre 2
TMCs, payment and service providers , Technology & data management , Traveller management

Generative AI is taking the travel industry by storm but is it travel-manager approved or is it going to disappoint, confuse, or even lie to your travellers? Learn how FCM’s history of investing, partnering, and acquiring technology has positioned it to successfully harness the power of generative AI to innovate customer experience while keeping the “human in the loop”. Join Daniel Senyard (founder of a startup FCM acquired) for an illuminating discussion on how FCM’s tech-forward approach is leading the way by utilizing generative AI to make travel managers better communicators, more efficient, more data savvy, all while optimizing support in the back office and more.

*This is a sponsored session, and by attending, you consent to your data being shared with the sponsor.

Speakers
Michel Rouse, Chief Product Officer - FCM
Daniel Senyard, CEO - Shep (A Company of FCM)
FCM logo

Knowledge Level

Intermediary

Session Type

Panel

Northstar